Service Technician Program
Upcoming Class Dates Coming Soon
About the Program
The IAA Career Pathways: Service Technician Program will prepare individuals to thrive as service technician professionals in the multifamily industry. The program modules will consist of the following:
- Intro to the Multifamily Industry
- Basics of Electrical
- Basics of Appliance Repair
- Basics of Plumbing
- The Make-Ready Process
- Fair Housing for Maintenance
- Professionalism and Customer Service
After the classroom training, graduates of the program attend a virtual job fair and then are placed in a 4-week paid internship with one of IAA’s professional, onsite management members. After the internship, if the company chooses not to hire the graduate for full time employment, IAA will help to place the candidate with another management company that is hiring.
Goals of IAA Career Pathways:
- Provide career knowledge and preparedness to high school students seeking a non-traditional education route, individuals in secondary vocational education, and individuals who desire a rewarding career change.
- Recruit and train individuals interested in becoming part of the multifamily industry.
- Quickly place candidates into rewarding careers with one of IAA’s management members across the state.
- Management companies are encouraged to enroll newly-hired candidates in various statewide and national certification programs to continue their education and success as multifamily maintenance professionals. Such certifications like the
CAMT and CPO.