Upcoming Education

Webinar: Resident Retention

The rise or fall of resident retention rates is ultimately dependent on a continuous effort from your site team to provide exceptional customer service. Learn ways to increase resident retention and turn it into a financial benefit.

In this webinar, attendees will learn:

– All staff impacts resident retention and best practices to provide excellent customer service
– Resident retention begins before they become a resident
– How to stay engaged/connecting with residents

Date: Thursday, November 11

Time: 3:00pm – 4:00pm EST

Speaker: LaShae Woodward with TWG Management

Location: Via Zoom Webinar

Cost: FREE for members

CECs Earned: 1

Register online here!

View the full 2021 education calendar.

Webinar: Building Relationships

Get some tip and tricks on how to building a long-lasting relationship with property management decision makers and how to maintain that relationship. We will also discuss how to maintain a relationship in the instance your company is not selected for business.

Date: Thursday, November 18, 2021

Time: 10:00am-11:00am EST

Speaker: Liz Taylor, GreenWay Waste & Recycling

Location: Via Zoom Webinar

Cost: $59 for members

CECs Earned: 1

Register online here!