Statewide Education

Upcoming Education Courses in Indianapolis

Fair Housing for Maintenance

Date: Sept. 27 • Location: Indiana Apartment Association

Times: Two sessions offered due to popularity!

This course is designed specifically for your entire maintenance team. With discrimination complaints, testing and fines on the rise, it is imperative to abide by federal, state, and local laws regarding fair housing. Understand your role in fair housing, including the law as it applies to familial status, disabilities, occupancy standards, resident selection, and service animals vs. therapy animals or companion animals.

Register your staff today to:

  • Know what to say and, more importantly, what not to say
  • Learn how to make reasonable accommodations
  • Ensure your resident relations are compliant with fair housing regulations
  • Gain practical solutions you can use today

Other Education in Indianapolis

Industry Summit

Nov. 29. Click here to register.

Certifications/Designations Housing

CAM, maintenance certifications and LIHTC/HCCP are scheduled still for 2018! Details here.

Upcoming in Merrillville

Morning Motivator Networking Event

This information-filled networking event will start the day off right. An open and interactive format will give attendees the opportunity to hear from and ask questions of seasoned multifamily professionals. Time will be allotted for attendee groups to discuss creative tips, solution-based suggestions and new ideas that participants may apply to their daily duties and responsibilities.

Roundtable Topics Include:

  • Dealing with Difficult Residents
  • Effective Time Management
  • Resident Retention
  • Effectively Utilizing Social Media

Roundtable Discussion Facilitators:

  • Raquel Shamble, ATG Real Estate Development LLC
  • Leyla Barchett, Cressmoor Arms Apartments
  • Colleen LeRose, Banner Property Management
  • Suzanne Hopson, Equity Property Management

Date: Wednesday, November 7, 2018

Time: 9:00am – 10:30pm CST

Location: The Patrician (410 East Highway 30, Schererville, IN 46375)

Cost: $15 for members, $30 for non-members

Register now!


Holiday Party

Celebrate a great year in the industry with your peers! Join Merrillville area members for this jolly folly. Costume contest, games, food and beverages will make for a great evening.

Date: Thursday, December 13, 2018

Time: 5:00pm – 7:30pm CST

Location: TBD in Merrillville.

Cost: $15 for members, $30 for non-members

Register now!


 

Also coming up in:

IAA’s Northern Council Areas

South Bend

Lafayette/Kokomo

And more around the state!

Upcoming Events and Education in South Bend

Winterizing Your Property

Gear up for winter. Maintenance professionals strive to promote safety in their apartment communities during unpredictable weather. Local expert Pete Reynolds will share a series of effective and simple tips that will help attendees prepare for the upcoming winter months.

Date: Wednesday, October 24, 2018

Time: 9:30am – 12:30pm

Location: Bittersweet Public Library, 602 Bittersweet Road, Mishawaka, IN 46544

Cost: FREE for members, $160 for non-members

Instructor: Pete Reynolds, The Lakes of Valparaiso

Register now!


Holiday Party

Celebrate a great year in the industry with your peers! Join South Bend area members for this jolly folly. Costume contest, games, food and beverages will make for a great evening.

 

Date: Thursday, November 15, 2018

Time: 5:00pm – 8:00pm

Location: TBD

Register now!


Also coming up in:

IAA’s Northern Council Areas

Merrillville

Lafayette/Kokomo

And more around the state!

Upcoming Events and Education Courses in Lafayette/Kokomo

Plumbing Installation & Repair Overview

Servicing common plumbing products is a key function of every multifamily property. This course will provide information on all facets of plumbing maintenance to include everything from how to repair and install a toilet to differences in toilet sizing. Faucet installation and repair will also be explained. An overview of typical configurations and how to repair waterlines will be given. The final section of this course will cover water heater service and repair.

Attend this sessions to learn about:

  • Water closet (toilet) installation and service, including flush valves
  • Drainage repairs, including P traps, S traps, and service drains
  • Water piping repair
  • Basic water heater repairs

Date: Thursday, October 25, 2018

Time: 9:30am – 12:30pm

Location: Tippecanoe County Public Library, 627 South St., Lafayette IN 47901

Cost: FREE for members, $160 for non-members

Instructor: John Heger, Lee Supply Corp.

Register here.


Leading from the Heart

Date: Wednesday, November 14, 2018

Time: 10:00am – 12:00pm

Location: Tippecanoe Public Library (Downtown Library) (627 South Street, Lafayette, IN 47901)

Cost: FREE for members, $160 for non-members

Instructor: Sue Anthony, Regency Windsor Management Inc.

Register here.


Also coming up in:

IAA’s Northern Council Areas

Merrillville

South Bend

And more around the state!

Upcoming Events and Education in Bloomington

Member Mixer

Attending this networking event will give you the opportunity to meet other multifamily industry professionals, catch up with old friends and wind down after a long day. The evening will be filled with food, beverages, fun, and games offering the perfect forum to open doors to new contacts, enrich existing business relationships, and share great information. Don’t miss out; make the most of your membership by connecting with peers within the community.

Date: Thursday, September 27, 2018

Time: 4:00pm – 6:00pm

Location: Sweet Grass Restaurant (405 W Patterson Dr., Bloomington, IN 47403)

Cost: $15/member; $30/non-member

Register here.


Upcoming Education Courses in Bloomington

Consumer Behavior Trends

This Consumer and Behavioral Trends Workshop will cover the shopper of today’s world and their journey. Attend this course to learn important trends that effect the consumer’s buying process.

The perspectives of the apartment shopper change, from the initial online search to the social media connection after signing. Learn how to entice potential renters with a strong marketing message, win the loyalty of your residents, provide a full spectrum of customer service, and connect with Millennials and Generation Z. In this session, attendees will gain an understanding of the content that consumers are seeking through an online apartment search, how to have a dynamic first impression, what is brand engagement and why it matters, and how to build trust.

Date: Wednesday, October 24, 2018

Time: 9:00am – 12:00pm

Location: Bloom Apartments, 1051 S. Adams St., Bloomington, IN 47403

Cost: FREE for members, $160 for non-members

Instructor: Trisha Weise, ForRent.com

Register here.


Disaster Preparedness: Taking the Initiative

Every second counts in responding to an emergency, and effective managers have a plan in place for dealing with any situation that may arise. The purpose of this course is to prepare multifamily staff members for natural disasters and common emergencies. Every property should have an emergency response plan that addresses the property’s unique needs. Attendees will learn how to develop and utilize their plan when responding to fires, floods, tornadoes, or other natural disasters.

Additional topics to be reviewed include:

  • How to develop an emergency response team and who should be included
  • How to prepare documentation and contact information to have on hand
  • Training staff on emergency response
  • Strategies for communicating with residents and the media after an emergency or natural disaster
  • What should be included in an emergency response kit for your properties

Date: Thursday, October 25, 2018

Time: 9:00am – 12:00pm

Location: Bloom Apartments (1051 S. Adams Street, Bloomington, IN 47403)

Cost: FREE for members, $160 for non-members

Instructor: Jill Herron & Gavin Greene, Flaherty & Collins Properties

Register here.


Also coming up in:

IAA’s Southern Council Areas

Evansville

Jeffersonville/New Albany

  • Sept. 20: HVAC Service Techniques. Learn more.
  • Nov. 7: Disaster Preparedness: Taking the Initiative. Learn more.

And more around the state!

Upcoming Events and Education in Evansville

Member Mixer

Attending this networking event will give you the opportunity to meet other multifamily industry professionals, catch up with old friends and wind down after a long day. The evening will be filled with food, beverages, fun, and games offering the perfect forum to open doors to new contacts, enrich existing business relationships, and share great information. Don’t miss out; make the most of your membership by connecting with peers within the community.

Date: Tuesday, September 25, 2018

Time: 4:00pm – 6:00pm CDT

Location: Angelo’s Italian Restaurant – Gondola Room (305 Main St., Evansville, IN 47708)

Cost: $15/member; $30/non-member

Register here.


Active Shooter Training

The Indiana State Police, with the assistance of school safety liaison Dr. Richard Hogue, has created this presentation providing key steps to follow should one encounter an active shooter. The City of Houston’s Mayor’s Office video, “Run. Hide. Fight.,” is incorporated into the training session, assisting businesses and other organizations in preparing to respond to the unpredictable possibility of an active shooter event.

The session includes a screening of the video, best practices for safeguarding oneself and others in the event of an active shooter, and a question and answer session. Police instructors will lead this interactive presentation.

Date: Tuesday, October 30, 2018

Time: 10:00am – 12:00pm CDT

Location: Evansville Vanderburgh Public Library, Central Location, Browning Event Room A (200 SE Martin Luther King Jr. Blvd., Evansville, IN 47713)

Cost: FREE for members, $160 for non-members

Instructor: Master Trooper Matt Lockridge, Indiana State Police

Register now!


Also coming up in:

IAA’s Southern Council Areas

Jeffersonville/New Albany

  • Sept. 20: HVAC Service Techniques. Learn more.
  • Nov. 7: Disaster Preparedness: Taking the Initiative. Learn more.

Bloomington

  • Oct. 24: Consumer Behavior Trends. Learn more.
  • Oct. 25: Disaster Preparedness: Taking the Initiative. Learn more.

And more around the state!

Upcoming Events and Education in Jeffersonville/New Albany

HVAC Service Techniques

Technicians from multifamily properties who would like to expand their knowledge on HVAC, preferred installation practices, and service techniques will greatly benefit from this interactive entry-level heating and cooling systems session.

Attend this course to learn about:

  • Air handler, apartment fan coil, and evaporator models and specifications
  • Air conditioner and heat pump models and specifications
  • Equipment installation and service
  • Basics of refrigeration
  • Thermostat installation and troubleshooting

Date: Thursday, September 20, 2018

Time: 9:00am – 12:00pm

Location: Carriage House New Albany (4202 Grant Line Rd., New Albany, IN 47150)

Cost: FREE for members, $160 for non-members

Instructor: Chad Durre, Lee Supply Corp.

Register here.


Disaster Preparedness: Taking the Initiative

Every second counts in responding to an emergency, and effective managers have a plan in place for dealing with any situation that may arise. The purpose of this course is to prepare multifamily staff members for natural disasters and common emergencies. Every property should have an emergency response plan that addresses the property’s unique needs. Attendees will learn how to develop and utilize their plan when responding to fires, floods, tornadoes, or other natural disasters.

Additional topics to be reviewed include:

  • How to develop an emergency response team and who should be included
  • How to prepare documentation and contact information to have on hand
  • Training staff on emergency response
  • Strategies for communicating with residents and the media after an emergency or natural disaster
  • What should be included in an emergency response kit for your properties

Date: Wednesday, November 7, 2018

Time: 9:00am – 12:00pm

Location: TBD in New Albany, IN

Cost: FREE for members, $160 for non-members

Instructor: Jill Herron & Gavin Greene, Flaherty & Collins Properties

Register here.


Also coming up in:

IAA’s Southern Council Areas

Evansville

Bloomington

  • Oct. 24: Consumer Behavior Trends. Learn more.
  • Oct. 25: Disaster Preparedness: Taking the Initiative. Learn more.

And more around the state!