Statewide Education

Upcoming Education Courses in Indianapolis

EPA/CFC Certification Testing

Section 608 of the Federal Clean Air Act requires persons who work with regulated refrigerants to become certified. Enroll in this course to comply with regulations essential for supporting your apartment community.

This course includes four sections for the first time test takers and second time test takers in your community:

Section 1 reviews environmental issues surrounding the impact of Class I and II refrigerants

Section 2 covers the test and instruction for systems with less than 5 pounds of refrigerant (Type I certification)

Section 3 includes the test and instruction for high pressure refrigerant such as HCFC 22 including split-system air conditioners (Type II certification)

Section 4 contains the test and instruction for systems that use a low pressure refrigerant such as CFC11 (Type III certification)

Re-Testing Requirement: You are required to bring proof of your previous scores to the re-test. You may re-test three times before instruction is required.

Registration Details: Shortly after registering for the exam we will mail you an exam booklet. Please review this booklet in advance of the course.

About the Instructor: David Creek, Director of Maintenance with Birge & Held Asset Management, LLC has more than 33 years in the apartment industry. He brings exceptional experience and insights into this course to engage and motivate participants inside and outside the classroom.

Date: Wednesday, January 24, 2018

Time: 8:00am – 3:00pm

Location: IAA

Cost: Full test – $135/member, $250/non-member; Re-test – $79/member, $150/non-member


Multifamily Marketing – Video & Social Media

In today’s ever-digital world, standing out online and truly capturing the attention of your ideal audience can seem like a daunting effort. With so many different social media platforms, means of advertising online, and ‘new proven tricks’ to generate leads, how do you know what will work and be your best bet? Keep it simple! Engaging with prospective residents on social media does not have to be complex or costly. Join this session taught by Indy-based tech company, Realync, to learn about who to be targeting online, where to be targeting them, and how to reach them there.

Register for this class to learn about:

  • Millennial & Gen Z nuances, desires, & demands
  • Social media marketing best practices
  • Tactical tips, best practices, & strategies for using video

About the Instructors:

Rachel Yockey, Director of Client Success, Realync – Having spent over 15 years focusing on clients, understanding their needs and working to solve them, Rachel is a multifamily and real estate industry leader when it comes to helping marketing, leasing and sales professionals generate, connect with, and close prospective residents. Currently the Director of Client Success at Indianapolis-based Realync, Rachel is helping multifamily teams across the nation fine-tune their marketing strategy and close more deals quicker with engaging content and a personal touch.

Matt Weirich, CEO, Realync – With a background in flipping and cashflowing properties, Matt’s passions have always been real estate and entrepreneurship. After a personally tough experience trying to find an apartment when moving to Chicago, Matt took the jump into full time entrepreneurship pursuing an idea he had for revolutionizing the way people interact to tour properties. Over 4 years later, Realync is now used in over 30,000 multifamily units across the US and has users in over 30 countries.

Date: Thursday, February 1, 2018

Time: 9:00am – 12:00pm

Location: IAA

Cost: FREE for members, $160 for non-members


Appliance Repair Refresher

 

Date: Tuesday, February 20, 2018

Time: 9:00am – 12:00pm

Location: IAA

Cost: FREE for members, $160 for non-members

Instructor: Lee Supply


Reputation Management

 

Date: Thursday, March 8, 2018

Time: 9:00am – 12:00pm

Location: IAA

Cost: FREE for members, $160 for non-members

Instructor: Pam Roberts, Edge2Learn


Maintenance Customer Service

 

Date: Thursday, March 15, 2018

Time: 9:00am – 12:00pm

Location: IAA

Cost: FREE for members, $160 for non-members

Instructor: Rhonda Stephens, Sr. Assistant Director of Maintenance, Pedcor Management Corporation


New Member & New Employee Orientation

The quarterly Member Orientation is for all new members, new employees and those who want to become more involved in the Indiana Apartment Association. IAA will host this wine & cheese event four times a year to accommodate all new members.

Join us so you can be informed and get the most out of your membership.

Learn about:

  • Your member benefits
  • Events and functions available only to members
  • Sponsorship and advertising opportunities to grow your business
  • Education opportunities to help grow your career
  • IAA Ambassadors that can help you meet the right people

Date: Thursday, March 15, 2018

Time: 3:30pm – 5:00pm

Location: IAA

Cost: FREE for members (food and beverages provided)


Fair Housing

With discrimination complaints, testing and fines on the rise, it is imperative to abide by federal, state and local laws regarding fair housing. Understand your role in fair housing, including the law as it applies to familial status disabilities, occupancy standards, resident selection, service animals vs. therapy or companion animals. Register your staff today to:

  • Know what to say and, more importantly, what not to say
  • Learn how to make reasonable accommodations
  • Ensure your resident relations are compliant with fair housing regulations
  • Gain practical solutions you can use tomorrow

Everyone in the industry needs to attend this course since the law holds individuals accountable.

Date: Wednesday, April 11, 2018

Time: 9:00am – 12:00pm

Location: TBD in Indianapolis, IN

Cost: FREE for members; $160 for non-members

Instructor: Kathi Williams


HVAC Refresher

 

Date: Thursday, April 12, 2018

Time: 9:00am – 12:00pm

Location: IAA

Cost: FREE for members, $160 for non-members

Instructor: Lee Supply


Impacting Your Budget

 

Date: Thursday, April 19, 2018

Time: 9:00am – 12:00pm

Location: IAA

Cost: FREE for members, $160 for non-members

Instructor: Katrina Greene, Regional Property Manager, Sheehan Property Management, Inc.

Upcoming Education Courses in Merrillville

Meth Awareness Training

 

Date: Tuesday, May 8, 2018

Time: 9:00am – 12:00pm

Location: TBD in Merrillville

Cost: FREE for members, $160 for non-members

Instructor: Phillip Ball, ECC Horizon


Closing the Sale

Date: Tuesday, June 19, 2018

Time: 9:00am – 12:00pm

Location: TBD in Merrillville, IN

Cost: FREE for members, $160 for non-members

Instructor: Melissa Glass, Property Manager, The Addison on Main


Fair Housing for Maintenance

Date: Thursday, July 26, 2018

Time: 9:00am – 12:00pm

Location: TBD in Merrillville, IN

Cost: FREE for members, $160 for non-members

Instructor: Gavin Greene, Regional Property Manager, Flaherty & Collins Properties


Disaster Preparedness: Taking the Initiative

Date: Wednesday, September 12, 2018

Time: 9:00am – 12:00pm

Location: TBD in Merrillville, IN

Cost: FREE for members, $160 for non-members

Instructor: Hays & Sons


Leadership in Management & Marketing

Date: Thursday, October 18, 2018

Time: 9:00am – 12:00pm

Location: TBD in Merrillville, IN

Cost: FREE for members, $160 for non-members

Instructor: Mark Pennings, PERQ

Upcoming Education Courses in South Bend

EPA/CFC Certification Testing

Section 608 of the Federal Clean Air Act requires persons who work with regulated refrigerants to become certified. Enroll in this course to comply with regulations essential for supporting your apartment community.

This course includes four sections for the first time test takers and second time test takers in your community:

Section 1 reviews environmental issues surrounding the impact of Class I and II refrigerants

Section 2 covers the test and instruction for systems with less than 5 pounds of refrigerant (Type I certification)

Section 3 includes the test and instruction for high pressure refrigerant such as HCFC 22 including split-system air conditioners (Type II certification)

Section 4 contains the test and instruction for systems that use a low pressure refrigerant such as CFC11 (Type III certification)

Re-Testing Requirement: You are required to bring proof of your previous scores to the re-test. You may re-test three times before instruction is required.

Registration Details: Shortly after registering for the exam we will mail you an exam booklet. Please review this booklet in advance of the course.

About the Instructor: David Creek, Director of Maintenance with Birge & Held Asset Management, LLC has more than 33 years in the apartment industry. He brings exceptional experience and insights into this course to engage and motivate participants inside and outside the classroom.

Date: Tuesday, March 13, 2018

Time: 10:00am – 6:00pm

Location: Mishawaka Public Library (209 Lincolnway E., Mishawaka, IN 46544)

Cost: Full test – $135/member, $250/non-member; Re-test – $79/member, $150/non-member


Retention

 

Date: Wednesday, March 21, 2018

Time: 9:00am – 12:00pm

Location: Main Street Village Apartments (5501 Town Center Dr., Granger, IN 46530)

Cost: FREE for members, $160 for non-members

Instructor: Patti Buss, CORT


Plumbing 101

 

Date: Thursday, April 19, 2018

Time: 9:00am – 12:00pm

Location: Runaway Bay (302 Runaway Bay Circle, Mishawaka, IN 46545)

Cost: FREE for members, $160 for non-members

Instructor: Lee Supply


Multifamily Marketing

 

Date: Thursday, August 16, 2018

Time: 9:00am – 12:00pm

Location: Retreat Apartment Homes (2801 Toledo Road, Elkhart, IN 46516)

Cost: FREE for members, $160 for non-members

Instructor: Realync


Winterizing Your Property

 

Date: Wednesday, October 24, 2018

Time: 9:00am – 12:00pm

Location: TBD in South Bend, IN

Cost: FREE for members, $160 for non-members

Instructor: Pete Reynolds, Maintenance Supervisor, Prairie Point

Upcoming Education Courses in Lafayette/Kokomo

Multi-Generational Selling for a Student Market

Attend this course to learn the psychology behind the needs and desires of different generations looking for housing, particularly Generation Z. With this next wave of renters, how do you market effectively and who is actually the buyer? This course will teach you how to adapt techniques to accommodate and reach both parent and student.

Register for this class to learn about:

  • Who the next generation of renters are going to be in the student market
  • An understanding of how each generation involved in the leasing decision thinks, feels, and is influenced
  • Changing, replacing, or creating new marketing techniques in order to cater to the new renter and close the sale

About the Instructor: Katrina Greene, CAM started in the industry in 2001 as a temporary leasing associate, and is now a Senior Property Manager for Sheehan Property Management. Katrina currently oversees a portfolio of 3,500+ units which includes student housing, conventional, retail, and Section 8 communities. She is the 2018 YPM Committee Chairperson, and has been a guest speaker in courses at Ball State in the RPM program.

Date: Thursday, February 22, 2018

Time: 9:30am – 12:30pm

Location: Tippecanoe County Public Library – Downtown Branch (627 South St., Lafayette, IN 47901)

Cost: FREE for members, $160 for non-members


Active Shooter Training

Date: Wednesday, July 25, 2018

Time: 9:00am – 12:00pm

Location: TBD in Lafayette

Cost: FREE for members, $160 for non-members

Instructor: Indiana State Police


How to Build & Lead a Team to Success

Date: Wednesday, September 19, 2018

Time: 9:00am – 12:00pm

Location: TBD in Lafayette

Cost: FREE for members, $160 for non-members

Instructor: Sue Anthony, Vice President, Regency Windsor Management, Inc.


Plumbing Refresher

Date: Thursday, October 25, 2018

Time: 9:00am – 12:00pm

Location: TBD in Lafayette

Cost: FREE for members, $160 for non-members

Instructor: Lee Supply

Upcoming Education Courses in Bloomington

Multi-Generational Selling for a Student Market

Attend this course to learn the psychology behind the needs and desires of different generations looking for housing, particularly Generation Z. With this next wave of renters, how do you market effectively and who is actually the buyer? This course will teach you how to adapt techniques to accommodate and reach both parent and student.

Register for this class to learn about:

  • Who the next generation of renters are going to be in the student market
  • An understanding of how each generation involved in the leasing decision thinks, feels, and is influenced
  • Changing, replacing, or creating new marketing techniques in order to cater to the new renter and close the sale

About the Instructor: Andrew Scherle, Regional Manager with Sheehan Property Management, has 12 years of experience in the student housing market. Accreditations including CAM through the Indiana Apartment Association and ARM through IREM. 2017 Grace McFadden Property Manager of the Year Award Winner.

Date: Thursday, February 15, 2018

Time: 9:00am – 12:00pm

Location: Millennium Apartments (1200 S. Rolling Ridge Way, Bloomington, IN 47403)

Cost: FREE for members, $160 for non-members


Active Shooter Training

Date: Thursday, June 21, 2018

Time: 9:00am – 12:00pm

Location: TBD in Bloomington, IN

Cost: FREE for members, $160 for non-members

Instructor: Indiana State Police


Disaster Preparedness: Taking the Initiative

Date: Thursday, August 9, 2018

Time: 9:00am – 12:00pm

Location: TBD in Bloomington, IN

Cost: FREE for members, $160 for non-members

Instructor: Hays & Sons


Consumer Behavior Trends

Date: Wednesday, October 24, 2018

Time: 9:00am – 12:00pm

Location: TBD in Bloomington, IN

Cost: FREE for members, $160 for non-members

Instructor: Trisha Weise, ForRent.com

Upcoming Education Courses in Evansville

Fair Housing for Maintenance

Date: Thursday, March 8, 2018

Time: 9:00am – 12:00pm

Location: TBD in Evansville, IN

Cost: FREE for members, $160 for non-members

Instructor: Gavin Greene, Regional Property Manager, Flaherty & Collins Properties


Meth Awareness Training

Date: Wednesday, June 6, 2018

Time: 9:00am – 12:00pm

Location: TBD in Evansville, IN

Cost: FREE for members, $160 for non-members

Instructor: Phillip Ball, ECC Horizon


Plumbing Refresher Course

 

Date: Thursday, August 9, 2018

Time: 9:00am – 12:00pm

Location: TBD in Evansville, IN

Cost: FREE for members, $160 for non-members

Instructor: Lee Supply

Upcoming Education Courses in Jeffersonville/New Albany

Impacting Your Budget

Date: Tuesday, April 10, 2018

Time: 9:00am – 12:00pm

Location: TBD in New Albany, IN

Cost: FREE for members, $160 for non-members

Instructor: Katrina Greene, Regional Property Manager, Sheehan Property Management, Inc.


Management Panel

Date: Thursday, July 26, 2018

Time: 9:00am – 12:00pm

Location: TBD in Jeffersonville, IN

Cost: FREE for members, $160 for non-members


HVAC Refresher

Date: Thursday, September 20, 2018

Time: 9:00am – 12:00pm

Location: TBD in New Albany, IN

Cost: FREE for members, $160 for non-members

Instructor: Lee Supply


Disaster Preparedness: Taking the Initiative

Date: Wednesday, November 7, 2018

Time: 9:00am – 12:00pm

Location: TBD in New Albany, IN

Cost: FREE for members, $160 for non-members

Instructor: Hays & Sons