Southern Indiana Area Events

Southern Indiana’s multifamily industry leaders and rising stars learn, network, and grow at the annual Evansville Convention and Trade Show hosted by the Indiana Apartment Association.

This event offers maximum impact in one day. Hear the latest trends in multifamily leasing, maintenance, marketing, and more during the afternoon education block. Connect with multifamily specific vendors servicing Southern Indiana as well as surrounding states and regions at the trade show. IAA honors the Best of the Best Award recipients who achieve excellence and represent all that in the multifamily housing industry.

Below is an example schedule from the 2018 event:

Keynote speaker

1:30 p.m. to 2:30 p.m.

Petra Marquart

Property management executive, licensed Realtor, author

Partnering in Service 

There is nothing more powerful than a well-oiled team that works with one heart and one purpose: to keep residents happy and wanting to stay. But for a team to work well together, team members have to communicate effectively, trust each other, understand what each member of the team contributes, and celebrate that contribution.

In this session, Petra Marquart will share her insights on how to build a strong team based on respect, how to know what team members/residents expect, how to willingly serve one another, and how to build trust that is durable and strong.

About the speaker

Petra Marquart is an inspirational speaker who has received rave reviews at property management conventions, conferences, and meetings around the globe.

She is principal in the global speaking and training firm, Petra Marquart and Associates. She has worked as a leasing agent, on-site manager, property/portfolio manager and as Vice President of Operations for Krohn Management Corporation —a Minnesota-based property management firm. As a licensed realtor, she managed over a thousand apartment units in Michigan and Minnesota. She is listed in Who’s Who of American Women and the author of the best seller, The Power of Service: Keeping Customers for Life.

In addition, Petra developed and taught Introduction to Property Management and On-site Apartment Management courses for Hennepin Technical College as well as the management section of the Certified Resident Manager program for the Minnesota Multi Housing Association.

Whether speaking on customer service, leadership, personal power, or performance, Marquart’s skilled stage presence comes, in part, from her experience as a performer in Las Vegas with such stars as Elvis Presley, Tina Turner and some of the most recognized names in the world.

 


Sessions geared toward maintenance and leasing professionals will follow the keynote. Those education courses include:

Leasing track

2:45 p.m. to 3:45 p.m.

Getting Your Customer to ‘YES’

Today we live in a world full of “No.” No parking, no smoking, no trespassing, no soliciting. This seminar is full of “Yes.” The instructor will share how to convert a call to a visit, great questions to ask a potential client, tips for a better closing — all on the way to getting your customer to “Yes.”

Presenter: Sherre Helmer

4:00 p.m. to 5:00 p.m.

Conflict Management in the Multifamily Industry

The ability to work well with others is vital to a successful career in the multifamily industry. When working with a team that consists of people from different backgrounds, skills, and experience, it is likely that some form of conflict will occur. In this session, attendees will come to understand the potential impact of conflict within our team and explore the common sources of conflict. Also, learn to identify the difference between conflict resolution and conflict management, explore methods for resolving and managing conflict, and discover ways to turn conflict into positive growth.

Presenter: Pam Roberts


Maintenance track

2:45 p.m. to 3:45 p.m.

Interior Maintenance Trends

This course will focus on the simple maintenance solutions, how to ensure the best results in regard to touch up painting, and floorcovering repairs. The discussion will include tricks of the trade for the maintenance staff to utilize on a daily basis. An open forum and interactive format will allow attendees to ask questions of these industry experts while taking part in hands-on demonstrations that are used throughout the multifamily industry.

Presenters: Rod Mosquera, Sherwin Williams; Tom Fowle, Mohawk Flooring; Jason Wilson, 3M

4:00 p.m. to 5:00 p.m.

Bed Bug Prevention

Education, inspection and a plan of action for bed bug prevention is imperative. This session is tailor-made for multifamily industry maintenance professionals. Tips, best practices, and suggestions from a pest control expert will help these vital team members craft a protocol that will minimize the risk of bed bug infestation, help them develop cost-effective means for preventative treatments, and familiarize them with resources that are available.

Presenter: Brandon Gile, Platinum Pest Solutions, Inc.