IAA: South Bend

IAA: South Bend

IAA: South Bend is the Local Advisory Council of the Indiana Apartment Association that serves the greater South Bend Indiana area.

The purpose of IAA: South Bend is to promote, advise, and protect the general interest of the construction, ownership, and management of multi-family housing by engaging and uniting industry members through informative and engaging educational and networking events.

About the Indiana Apartment Association

The Indiana Apartment Association is a statewide trade organization serving the multifamily industry in the State of Indiana.

IAA Mission Statement

  1. To promote, advise and protect the general interests of the ownership and management of multi-family housing in the Indiana area by uniting those engaged in the business.
  2. To uphold the dignity of the property management profession and to acquire and disseminate useful business information among its members, to foster a spirit of cooperation among its members; to cultivate higher standards of practice and business ethics.

Contact Us

9100 Keystone Crossing

Suite 725

Indianapolis, IN 46240

Phone: (317) 816-8900

Fax: (317) 816-8911

Email: [email protected]

Local Advisory Council

The Local Advisory Council is a critical component of IAA’s strategic plan. This council actively plans and executes local engagement strategies including educational and networking events, member recruitment and retention, and local advocacy efforts. Council members serve as the key contributors to new and existing services and programs throughout the year.

Council Members Include:

Brooke Davis, Regional Property Manager, Bradley Company

Gavin Greene, Regional Property Manager, Flaherty & Collins Properties

Jennifer Huddleston, Regional Property Manager, Gene B. Glick Company, Inc.

Melissa Glass, Property Manager, The Addison on Main

Stacy Andrews, Property Manager, Willamsburg on the Lake

Jennifer Davis, Rent Path

Sabrina West, Property Manager, Emerald Pointe Apartments

IAA’s resources extend throughout the South Bend area, the state of Indiana, and at the national level. As an IAA member, you belong to a community of professionals that share mutual goals, interests and commitments. Becoming involved with your local multifamily network will allow you to make valuable connections with peers, share knowledge and gain insights into the latest trends in your profession.

Local Benefits

State Benefits

  • Utilize the Click and Lease Program to improve accuracy, save time and money, and protect your community
  • Recruit the best talent by posting your open positions and connect with job seekers on IAA’s Career Center
  • IAA actively advocates on your behalf at the Indiana General Assembly
  • Attend the largest regional multifamily conference in the Midwest. Learn about new products and services, attend educational courses to hear nationally-known speakers and network with peers
  • Access to the IAA website that allow members to share advice on topics of professional interest
  • FREE classes to increase industry knowledge, promote professionalism, and provide better services to apartment renters and owners – all designed to increase NOI
  • Receive a free subscription to IAA’s award-winning trade publication, INSites, which keeps members informed on local, state, and national activities

National Benefits

  • Protecting the industry through local, state and national advocacy initiatives and grassroots mobilization.
  • Network and learn about national apartment trends at NAA Meetings and Expositions.
  • National award-winning monthly magazine and newsletters to keep you updated.

Upcoming Education Courses in South Bend

Multifamily Marketing – Video & Social Media

In today’s ever-digital world, standing out online and truly capturing the attention of your ideal audience can seem like a daunting effort. With so many different social media platforms, means of advertising online, and “new” proven tricks to generate leads, how do you know what will work and be your best bet? Keep it simple! Engaging with prospective residents on social media does not have to be complex or costly. Join this session taught by Indianapolis-based tech company Realync to learn about who to be targeting online, where to be targeting them, and how to reach them there.

Register for this class to learn about:

  • Millennial & Gen Z nuances, desires, and demands
  • Social media marketing best practices
  • Tactical tips, best practices, and strategies for using video

About the Instructors:

Rachel Yockey, Director of Client Success at Realync, has spent over 15 years focusing on clients, understanding their needs and working to solve them. Yockey is a multifamily and real estate industry leader when it comes to helping marketing, leasing, and sales professionals generate, connect with, and close prospective residents. Currently the Director of Client Success at Indianapolis-based Realync, Yockey is helping multifamily teams across the nation fine-tune their marketing strategy and close more deals quicker with engaging content and a personal touch.

Matt Weirich, CEO of Realynchas a background in flipping and cashflowing properties. Weirich’s passions have always been real estate and entrepreneurship. After a personally tough experience trying to find an apartment when moving to Chicago, Weirich took the jump into full-time entrepreneurship pursuing an idea he had for revolutionizing the way people interact to tour properties. Over four years later, his technology Realync is now used in over 30,000 multifamily units across the U.S. and has users in over 30 countries.

Date: Thursday, August 16, 2018

Time: 9:00am – 12:00pm

Location: Retreat Apartment Homes (2801 Toledo Road, Elkhart, IN 46516)

Cost: FREE for members, $160 for non-members

Register now!

Front Line Leasing with Lisa Trosien

This fun and interactive class is for the beginning leasing professional or a veteran who would like to brush up on his or her basic skills. Attendees will learn:

  • Lead management: How and when to respond for the greatest results
  • Needs exploration: How to know exactly what is important to the customer, as well as the art of selling the neighborhood
  • Demonstrating: Showing apartments in their best way possible
  • Resolving objections: Learn the difference between a deflection and objection, as well as three proven ways to work through objections
  • Closing: Find out when closing begins, and why closing is a process and NOT an event!
  • Follow up: Learn some great techniques to keep in touch with prospects.

This class is highly interactive and will set up attendees for success as a new leasing professional!

About the Instructor:

Lisa Trosien is a highly respected multifamily educator, speaker, author and consultant with over 25 years of industry experience. Described by her customers as “incredibly smart” and “amazingly effective,” she’s worked with owners, management companies, and trade associations across the U.S. and Canada.

Date: Wednesday, August 22, 2018

Time: 9:00am – 12:00pm

Location: Aloft Hotel (111 N. Main St., South Bend, IN 46601)

Cost: FREE for members, $160 for non-members

Register now!

Appliances 101

This course reviews basics of all appliance repairs.  Refrigerator, electric stove, and dishwasher repair are the main aspects to be discussed. This class will review parts, questions to ask residents to accurately assess the situation, what to do if the appliance is under warranty, and solutions to solve most common problems. This class is suited for entry to mid-level technicians.

Date: Thursday, August 23, 2018

Time: 9:00am – 12:00pm

Location: TBD in South Bend

Cost: FREE for members, $160 for non-members

Instructor: Bob Micunek, Lee Supply

Register now!

Winterizing Your Property

Date: Wednesday, October 24, 2018

Time: 9:00am – 12:00pm

Location: TBD in South Bend, IN

Cost: FREE for members, $160 for non-members

Instructor: Pete Reynolds, Maintenance Supervisor, Prairie Point

Leadership in Management & Marketing

Date: Thursday, November 8, 2018

Time: 9:00am – 12:00pm

Location: TBD in South Bend, IN

CostFREE FOR MEMBERS; $160 for non-members

Instructor: Mark Pennings, PERQ

Also coming up in:

IAA’s Northern Council Areas


  • July 26: Fair Housing for Maintenance. Learn more.
  • Sept. 12: Disaster Preparedness: Taking the Initiative.


  • July 25: Active Shooter Training. Learn more.
  • Sept. 19: Leading from the Heart.
  • Oct. 25: Plumbing 101.

And more around the state!

South Bend Local Government Contacts


Pete Buttegieg: (574) 233-0311

City Council

Regular meetings are generally held on the second and fourth Monday of each month. Check the agenda for start times.

View the City Council homepage.


1st District – Tim Scott, President: (574) 538-1936

2nd District – Regina Williams-Preston: (574) 235-5983

3d District – Randy Kelly: (574) 235-5981

4th District- Jo Broden: (574) 235-5978

5th District – Dr. David Varner: (574) 291-1798

6th District – Oliver Davis: (574) 876-6938

At-Large – John Voorde: (574) 233-8933

At-Large – Gavin Ferlic: (574) 235-5979

At-Large – Karen White: (574) 520-4477

City Clerk

Kareemah Fowler: (574) 235-9221

Director of Code Enforcement

Randy Wilkerson: (574) 235-9486

*City offices are located at 227 West Jefferson Blvd. 46601

View the South Bend Government Website.

View the St. Joseph County Website.

Rental Registration

Annual registrations for rental properties are due by September 30 to avoid possible late fees. Registrations are handled by the Department of Code Enforcement. Visit here for additional information.

Local Associate Members in the South Bend Area

CORT Furniture Rental (South Bend)

RentPath (South Bend)


Want to recommend a class, instructor, or associate member for membership in your area? Submit your feedback here!

I am proud to be an activate member of IAA. The courteous & professional service IAA provides along with the educational seminars and networking with my peers, helps me succeed as a property manager.
Lisa Turner, Property Manager, Autumn Ridge Apartments
I have been in the apartment industry since 2008 and loved it the moment I started. The IAA is as strong as its members, so it is always great to recruit and meet new members. I am a firm believer in networking; getting to know, like, and trust others. On top of the networking opportunities, the IAA offers exceptional and important classes.
Alissa Morlan, Regional Manager, Chair, IAA: Lafayette, HI Management
As a team, we felt like we were a little slow in terms of how long it took us to join IAA, but looking back are so glad we did. It was one of the best decisions we made not just because it put us in front of our target audience on a monthly basis, but because we have been able give back and be active members of the industry. Sitting on committees, attending events / meetings, and diving in to serve and make an impact where we can has been so rewarding for all of us.
Matt Weirich, Co-Founder, CEO, Realync