Rachel Druckenmiller

Keynote Speaker- Unmute Yourself: Unleash Your Purpose, Passion, and Potential

With her vibrant energy and authentic and engaging style, Rachel creates space for reflection and transformation and facilitates conversations that lead to courageous and meaningful change. She is a catalyst who sparks insight and action and empowers people to live and lead more intentionally, so they are more fulfilled and purposeful.

As a Certified XCHANGE Guide and Certified Virtual Presenter, Rachel has facilitated hundreds of interactive learning experiences for companies ranging in size from 25 employees to 60,000 employees globally, representing a wide range of industries. After spending the first 13 years of her career in the wellbeing and employee engagement sector within the employee benefits industry, Rachel decided to blaze her own trail to do the work she loved most that had the greatest impact. Through interactive trainings, keynotes and workshops, she supports organizations, leaders and teams to ignite courage, connection, engagement and wellbeing. Rachel has a Master’s degree in Health Science and a Bachelor’s degree in Psychology and is a Health Coach.

Mark Cukro

Sessions:

• Metrics That Matter for Maintenance
• Find, Hire, Interview and Keep Technicians- Insights from the Field

Mark is a leading resource in the field of service team development and brings to you all of the knowledge, skills, and resources necessary to promote personal and professional development. Through his exceptional leadership and industry-proven effectiveness, Mark has become a highly sought-after resource to train service departments and assist companies in creating a customized training program or university to achieve their goals.

Amy K. Dilisio

Sessions:

• Shift Aggressive Customer Situations To Winning Scenarios To Serve Effectively
• Why So Crazy Busy? Get Productive In A Distracted & Dysfunctional World

Amy is a proven leader in sales, leasing, management and the marketing of real estate assets across the country. In 1990, she began her career onsite as a leasing professional advancing quickly to Director of Marketing & Training with companies such as Summit Properties and Oakwood Worldwide. Based out of Charlotte, North Carolina, Amy is a national speaker and industry educator who, in 2005, launched her education and consulting firm, Quintessential Marketing & Training.

Marci French

Sessions:

• Go Far, Go Together, The Benefits of Allyship
• The Work-Life Myth: Beyond The Balance

Marci French is a dynamic and influential thought leader utilizing her unique story to initiate discussions on Diversity, Equity, and Inclusion alongside Corporate Leadership. Celebrated for fostering courageous conversations, she pioneers safe and open spaces where participants explore their identities, nurture empathy and embrace innovative concepts. With over 25 years of leadership experience, French, a Certified Life and Leadership Coach, channels her expertise to mentor and guide professionals seeking meaningful growth 

David Fritsche

Sessions:

• How to Challenge Invalid ESA Requests

David Fritsche has been licensed to practice law in the State of Texas for over thirty years. In addition to successfully arguing two landlord/tenant law cases to the Texas Supreme Court, he is a frequent lecturer for the multi-family industry regarding the Fair Housing Act and the Americans with Disabilities Act. In addition to handling complex real estate litigation and transactions, his practice includes the aggressive and successful defense of Fair Housing Complaints for prominent national management companies and “mom and pop” owners of rental housing and everyone in between

Anna Hall

Sessions:

• JoyFuel - Build Resilience!

In 2019, Anna built The Purpose Equation® , an evidence-informed framework that has now guided thousands of people to activate their purpose in daily life and work. The framework is the basis for keynotes, programs, workshops, individual and team coaching and leadership development. Anna is a seasoned public speaker and facilitator of experiences that connect people with their unique purpose - that motivates them to grow in life and career from the inside-out. These experiences are designed to ignite purpose, spark joy and provide daily tools for personal and professional growth – at any age and in every moment.

Drew Hudson

Sessions:

• From Bots to Bonds: Using AI to Foster Deeper Human Connections in Leasing
• Times Up: Mastering Time Management and Prioritization
• Lease -Up Wars: Strategies to Outshine the Competition

Drew is a dynamic force in training, leadership and customer-centric initiatives. With a passion for crafting innovative curriculum and maximizing the training experience, he excels in developing employees to their fullest potential. Drew's expertise in property management spans diverse roles over the past 12 years, from leasing to management. His exceptional public speaking skills, combined with a genuine love for training and fostering growth, enable him to share his extensive industry knowledge. Currently serving as the Training and Development Specialist with American Landmark Apartments in Tampa, FL, Drew has been a vital part of the team for over two years.  He is proud to be NAAEI Faculty and serves on the BAA’s Education & DEI Committee in his local association.

Tammy Longo

Sessions:

• Leading From The Pack
• Mastermind: Business from Taylor Swift

Tammy Longo is a Regional Sales Executive with ALN Apartment Data in the Northeast region. In 2003 she was first introduced to the multifamily housing industry when she moved from New York to Virginia and accepted a position as a leasing agent. Over her exciting 18-year career, she has enjoyed life in operations, marketing, and on the vendor side of multifamily. She loves to connect with our industry and is actively involved in the Virginia Apartment Management Association and The National Apartment Association participating on boards, teaching credential classes, and speaking at conferences including the N.A.A. Educational Conference. 

Chad Moulin 

Sessions:

• Maintenance Economics
• Maintenance Manners - Managing People from a Maintenance Perspective

Chad Moulin has been in the field of property management for over 20 years. Chad has earned his CAMT designation through NAA, as well as being recognized many times over as a leader in property management maintenance. Starting out as a groundskeeper and working his way up through the ranks of property management Chad has held and excelled at many different positions. In 2012, Chad created Prop Ops: Property Operations Training and Consulting. His goal is to bring a higher standard and more in-depth type of training to the world of property management through a maintenance perspective 

Stephanie Oehler

Sessions:

• Risk in Property Operations - The People Problem
• Savvy Financials for Powerful Personalized Leasing
• Leader vs. Manager: Which do you need to be?

Stephanie has 25 years of experience in multifamily people operations, sales, sales management, training, leasing, property management, performance management, and marketing. She loves developing talent and energizing individuals and teams to succeed. She is published in AMA News, Rent & Retain Magazine and on Multifamily Insiders. She's spoken at AIM, VAMA, MRI User Conference, Brainstorming, NAA, and various Entrepreneur events, and has been a guest on Rooms with Ronald, JuvoHub Podcast, Multifamily Matters Radio Show, SuperFANTASTIC Exchange, Industry Celebrity podcast, Tradeshow Makeover and TLDCast.

Pam Pederson

Sessions:

• The Leadership/Loyalty Connection (Flipping the Script on Employee Turnover)
• AI Unlocked: Elevating Multifamily with Innovation

Pam has a unique ability to provide training materials in a captivating and entertaining format and facilitates presentations and webinars nationally for the Multifamily industry.  She began her career over 35 years ago with the U.S. Department of Housing and Urban Development in Indianapolis, Indiana. Her next role led her to the Gene B. Glick Company, enjoying 23 years in various positions, including the Director of Training for nine years.  In 2017, Pam joined Edge2Learn as the Director of Engagement and Communications, where she shared her passion for training until she retired from full-time employment in 2022. 

In 2023, she launched Pam Pederson – Enthusiastically Consulting, taking what she’s learned to help others continue their learning journey.

Lisa Trosien

Sessions:

• Masterclass: Advanced Sales Techniques
• What's the Future of Multifamily?

Lisa Trosien is a highly respected multifamily educator, speaker, author and consultant with over 25 years of industry experience. Described by her customers as “incredibly smart” and “amazingly effective,” she’s worked with owners, management companies, and trade associations across the U.S. and Canada. Lisa is utilized as an industry expert by companies such as The Wall Street Journal, CBS Marketwatch, Washington Post, National Public Radio, SELF Magazine, Business Week, Chicago Tribune and more. 

Todd Whitlow

Sessions:

• How to Handle Fradulent Applications

Todd Whitlow is a partner and co-founder of Brownlee Whitlow & Praet, PLLC, where he has been representing members of the rental housing industry for over fifteen years. Todd serves the industry through active participation at the national, state and local levels as a member of multiple committees with NAA, the South Carolina Apartment Association and Apartment Association of North Carolina, along with a number of local affiliates throughout NC, SC and GA. Todd is a faculty member of the National Apartment Association Education Institute. Todd is a graduate of the University of North Carolina at Chapel Hill and Campbell University School of Law, where he graduated with honors.