January Power Lunch

IAA’s Power Lunch series pushes attendees to strive for success yet gives busy staffers and executives a chance to pause, reflect, and hear some motivational tools and stories from engaging speakers.

January’s event, featuring the customer service tips and expertise of Laurie Guest, was filled with real-life examples of customer service gone wrong and right. Guest asked the crowd to provide examples of customer service techniques and scenarios and provided her advice on improvement and ways to impact current and potential residents.

Thank you to sponsors Ray’s Trash Service, 5 Star Pest Solutions, LED Indy, and Indianapolis Power & Light Co. for their generous support of the January Power Lunch.