Upcoming Education in Indianapolis

The Middle Child of Multifamily

A course written especially for the issues of the assistant manager, this class will provide great tips for success in that role.  Tips for dealing with resident drama, supplier drama, team drama, and even manager drama will be discussed! Discussions will include collections, leading the leasing team, managing the maintenance team, and stepping into the manager’s role when needed. The instructor will also do a deep dive into lease renewals, rent increases, and even steps for your personal growth in the industry. Lots of meat in this session, so sign up today!

Instructor: Vicki Sharp

Date: Wednesday, March 11

Time: 9:00am-12:00pm EDT

Location: IAA Barrett Center (9100 Keystone Ave, Suite 725, Indianapolis, IN 46240)

Cost: FREE for members

Register here!

The Pointy End of the Spear

In this fantastic leadership session, attendees will learn tips to be a great leader. Included will be how to identify formal and informal leaders in your team, and how to hone their leadership skills to create a more harmonious atmosphere in the communities. This course will cover dealing with multi-generational employees, learning to identify strengths in each one, and how to build on those strengths as a team. Most importantly, attendees will look inward to help improve leadership skills, learning coaching and counseling tips along with a list of contests, rewards, and ideas for recognition to use for teams.

Instructor: Vicki Sharp

Date: Wednesday, March 11

Time: 1:00pm-4:00pm EDT

Location: IAA Barrett Center (9100 Keystone Ave, Suite 725, Indianapolis, IN 46240)

Cost: FREE for members

Register here!

Basics of Fair Housing

This session is designed for leasing consultants and maintenance professionals with less than five years’ experience.  This session will describe the protected categories and a list of housing providers’ most common fair housing mistakes including those resulting from testing, failure to properly address and document requests for reasonable accommodations, and the fair housing ramifications of not properly training and supervising maintenance employees. Important Indiana laws relevant to fair housing will be explained.  Reasonable accommodations procedures and best practices will be covered, including lots of real-life examples. The trainer is a nationally recognized fair housing attorney and trainer with more than 35 years’ experience advising and training housing providers. This promises to be a fast paced, interactive, and entertaining program.

Instructor: Kathi Williams

Date: Wednesday, April 29

Time: 9:00am-12:00pm EDT

Location: Indianapolis

Cost: FREE for members

Register here!

Fair Housing – Five Hot Topics for Experienced Housing Providers

This training session is designed for managers and leasing consultants with more than five years of experience in housing management, and those who have attended numerous fair housing training sessions. Attendees will be expected to have a working knowledge of the fair housing requirements of housing providers. This session will focus on detailed information concerning various fair housing hot topics including how to safely question assistance animal requests, and how your property’s procedures should be shaped by the Indiana law regarding emotional support animals. The second topic is to describe the absolutely necessary reasonable accommodation procedures and forms your company should be using. The third topic is that domestic violence is being viewed as sex discrimination by HUD, and what that means for your company’s procedures. The fourth topic is sexual harassment in housing, and the best practices to avoid these types of claims. Finally, HUD has proposed new disparate impact regulations. The new rules clarify how a housing provider’s policies  can withstanding a disparate impact challenge, specifically to criminal history screening and occupancy policies. This session will be loaded with real-life examples and recommendations for best practices. Bring your questions as this session will be interactive and entertaining.

Instructor: Kathi Williams

Date: Wednesday, April 29

Time: 1:00pm-4:00pm EDT

Location: Indianapolis

Cost: FREE for members

Register here!


Certifications/Designations

See all certification and designation details here!