Upcoming Education in Indianapolis

Disaster Preparedness: Taking the Initiative

Every second counts in responding to an emergency, and effective managers have a plan in place for dealing with any situation that may arise. The purpose of this course is to prepare multifamily staff members for natural disasters and common emergencies. Every property should have an emergency response plan that addresses the property’s unique needs. Attendees will learn how to develop and utilize their plan when responding to fires, floods, tornadoes, or other natural disasters.

Additional topics to be reviewed include:

  • How to develop an emergency response team and who should be included
  • How to prepare documentation and contact information to have on hand
  • Training staff on emergency response
  • Strategies for communicating with residents and the media after an emergency or natural disaster
  • What should be included in an emergency response kit for your properties

Instructor: Jill Herron, Flaherty & Collins Properties

Date: Tuesday, August 6, 2019

Time: 9:00am – 12:00pm

Location: IAA Barrett Center, 9100 Keystone Ave, Suite 725, Indianapolis, IN 46240

Register here!

REAC Inspection Standards

This four-hour course is an introduction and overview of many different types of industry standards and inspections that impact the trade, with particular focus on the federal Real Estate Assessment Center inspection. Also covered will be what to look for and how to prepare in an organized and professional manner to achieve the highest possible REAC scores. Topics include:

  • Safety procedures
  • Preparing for different types of inspections (fire department, local housing authority, bank, REAC)
  • Action steps following inspections

Instructor: Herb Harr, Inspection Solutions

Date: Thursday, September 12, 2019

Time: 8:30am – 12:30pm

Location: IAA Barrett Center, 9100 Keystone Ave, Suite 725, Indianapolis, IN 46240

Register here!

Improving Snow & Ice Management for Your Property

If your service team is interested in having less headaches in the snow and ice removal process this winter, join Dave Graves on September 19 to hear best practices to get better results AND spend less money. This free IAA class will cover:

  • What is beneficial & what is detrimental
  • Deicers and concrete (especially new concrete)
  • How to reduce chloride and lower costs
  • “Pet Friendly” approaches to snow/ice management

As always, winter is coming, so make sure your team is prepared!

Instructor: David Graves, Supply Warehouse, Inc.

Date: Wednesday, September 18, 2019

Time: 10:00am – 12:00pm

Location: IAA Barrett Center, 9100 Keystone Ave, Suite 725, Indianapolis, IN 46240

Register here!

Fair Housing for Maintenance: Tools You Can Use to Avoid Violations 

Fair Housing mistakes can be costly and many of the common complaints are avoidable if personnel are knowledgeable and well trained. In this interactive session, maintenance professionals and service providers will learn how to prevent discrimination by handling resident and guest interactions with professionalism and according to Fair Housing guidelines. Ideal for those new to the industry or needing continuing education, participants will leave with a thorough understanding of the Fair Housing laws and their responsibility as industry professionals.

Attendees will:

  • Learn the nuts and bolts of Fair Housing
  • Identify examples of ratchet behavior
  • Identify best practices to avoid violations
  • Find out how you measure up

Instructor: Katie Rigsby

Date: Thursday, September 26, 2019

Time: 9:00am – 12:00pm

Location: IAA Barrett Center, 9100 Keystone Ave, Suite 725, Indianapolis, IN 46240

Register here!


Certifications/Designations

See all certification and designation details here!