IAA: Bloomington

IAA: Bloomington

IAA: Bloomington is the Area Council of the Indiana Apartment Association that serves the greater Bloomington area.

The purpose of IAA: Bloomington is to promote, advise, and protect the general interest of the construction, ownership, and management of multi-family housing by engaging and uniting industry members through informative and engaging educational and networking events.

About the Indiana Apartment Association

The Indiana Apartment Association is a statewide trade organization serving the multifamily industry in the State of Indiana.

IAA Mission Statement

  1. To promote, advise and protect the general interests of the ownership and management of multi-family housing in the Indiana area by uniting those engaged in the business.
  2. To uphold the dignity of the property management profession and to acquire and disseminate useful business information among its members, to foster a spirit of cooperation among its members; to cultivate higher standards of practice and business ethics.

Contact Us

9100 Keystone Crossing

Suite 725

Indianapolis, IN 46240

Phone: (317) 816-8900

Fax: (317) 816-8911

Email: [email protected]

Website: https://iaaonline.net/bloomington/

Area Council

The Area Council is a critical component of IAA’s strategic plan. This council actively plans and executes local engagement strategies including educational and networking events, member recruitment and retention, and local advocacy efforts. Council members serve as the key contributors to new and existing services and programs throughout the year.

Council Members Include:

Mary Carter, Hays & Sons Complete Restoration

James Lee, HD Supply Facilities Maintenance

Westley Heagy, Leasing Professional, Millennium

Kyle LePore, Property Manager, Regency Court

Dezerai Legg, RentPath

Nikki Mosier, Property Manager, The Dillon

Roya Headley, Assistant Property Manager, Spruce Ridge

IAA’s resources extend throughout the Bloomington area, the state of Indiana, and at the national level. As an IAA member, you belong to a community of professionals that share mutual goals, interests and commitments. Becoming involved with your local multifamily network will allow you to make valuable connections with peers, share knowledge and gain insights into the latest trends in your profession.

Local Benefits

State Benefits

  • Utilize the Click and Lease Program to improve accuracy, save time and money, and protect your community
  • Recruit the best talent by posting your open positions and connect with job seekers on IAA’s Career Center
  • IAA actively advocates on your behalf at the Indiana General Assembly
  • Attend the largest regional multifamily conference in the Midwest. Learn about new products and services, attend educational courses to hear nationally-known speakers and network with peers
  • Access to the IAA website that allow members to share advice on topics of professional interest
  • FREE classes to increase industry knowledge, promote professionalism, and provide better services to apartment renters and owners – all designed to increase NOI
  • Receive a free subscription to IAA’s award-winning trade publication, INSites, which keeps members informed on local, state, and national activities

National Benefits

  • Protecting the industry through local, state and national advocacy initiatives and grassroots mobilization.
  • Network and learn about national apartment trends at NAA Meetings and Expositions.
  • National award-winning monthly magazine and newsletters to keep you updated.

Upcoming Events and Education in Bloomington

Coming up in IAA’s Southern Council Area!


Maintenance Customer Service

Maintenance professionals are part of the front line for every property and as such they are crucial to resident satisfaction and retention. In this session, maintenance staff will learn valuable customer service skills such as effective listening and communication, how to make a good first impression, dealing with people from diverse backgrounds, and navigating property management technology tools. These tips can also help maintenance professionals improve communications with residents, office staff, vendors and suppliers. Register your maintenance professionals today to help increase your occupancy and ultimately your NOI!

Instructors: Andy Zunk & Melissa Miller, Sherwin Williams Floorcovering & Tom Bergman, Emerson Village

Date: January 15, 2019

Time: 10:00am – 12:00pm CDT

Location: Evansville Vanderburgh Public Library – Browning Event Room B, 200 SE Martin Luther King Jr. Blvd., Evansville, IN 47713

Register here!


Morning Motivator

This information-filled networking event will start the day off right. An open and interactive format will give attendees the opportunity to hear from and ask questions of seasoned multifamily professionals. Time will be allotted for attendee groups to discuss creative tips, solution-based suggestions and new ideas that participants may apply to their daily duties and responsibilities.

Roundtable Topics Include: Dealing with Difficult Residents; Effective Time Management; Resident Retention; Personal & Industry Growth

Roundtable Discussion Facilitators: Natalie Lichtefield, Property Manager, The Timbers; Ashlee Finnerty, Regional Director, AMP Residential; and Misty Mack, District Manager, Flaherty & Collins Properties

Date: Tuesday, February 12

Time: 9:00am – 11:00am CDT

Cost: $15

Location: Indian Woods, 1900 Pueblo Pass, Evansville, IN 47715

Register here!


Combating Human Trafficking

Human trafficking is the fastest growing and second largest criminal industry in the world. According to U.S.  State Department provided by the Office of the Attorney General, 27 million men, women, and children worldwide are the victims of some form of human trafficking.

This course will focus on human trafficking as it exists in the State of Indiana and share red flags or indicators of human trafficking as may be observed by property management staff. Discussions will also include when and how to report possible incidents of human trafficking.

Instructors: Denise Robinson & Cynthia Crispin, Office of the Attorney General

Date: Wednesday, March 6

Time: 9:00am – 12:00pm CDT

Location: Evansville Vanderburgh Public Library – Browning Event Room B, 200 SE Martin Luther King Jr Blvd., Evansville, IN 47713

Register here!


Navigating the Fair Housing Minefield

Fair Housing violations can cost thousands of dollars as you or your company must respond to a suspected issue. This year, IAA will be holding several Fair Housing classes around the state to help property professionals remain compliant. These classes will focus on the latest issues in Fair Housing from emotional support animals to website accessibility compliance. Bring questions and prepare for fast-paced and interactive sessions with your peers.

Instructor: Sherre Helmer, Dynamic Training for Results

Date: Wednesday, March 13

Time: 9:00am – 12:00pm

Location: Bloom Apartments, 1051 S. Adams Street, Bloomington, IN 47403

Register here!

Jeffersonville Fair Housing: Thursday, March 14

And more around the state!

Bloomington Local Government Contacts


John Hamilton: (812) 349-3406Local Government Proposals/Ordinances Currently Under Consideration

Find out more information about these ordinances here.

City Council

Regular meetings are generally held on the first four Wednesdays of each month. Check the agenda for start times.

View the City Council homepage.


District 1 – Chris Sturbaum: (812) 336-9171

District 2 – Dorothy Granger, Vice President: (734) 726-4384

District 3 – Allison Chopra: (812) 349-3409

District 4 – Dave Rollo: (812) 349-3409

District 5 – Isabel Piedmont-Smith: (812) 349-3409

District 6 – Stephen Volans: (812) 333-0900

At-Large – Susan Sandberg, President: (812) 320-8552

At-Large – Jim Sims

At-Large – Andy Ruff: (812) 349-3409

City Clerk

Nicole Bolden: (812) 349-3408

*City offices are located in City Hall (401 N. Morton St. 47404)

For details on how to obtain a rental occupancy certificate, please visit here.

View the City of Bloomington Website.

View the Monroe County Website.

Local Associate Members in the Bloomington Area

Save time and receive the best quote possible by buying from IAA-vetted Associate Members. Search for vendors and service professionals servicing the Bloomington area and connect with a specific contact committed to ensuring you receive the best possible product or service. Thank you for supporting IAA associate member business!

Click here to view the Buyer Guide!

Want to be listed here?

Associate Membership in IAA opens doors!

If your business has a product or service needed by the multifamily housing industry, associate membership in the Indiana Apartment Association can be a valuable asset. IAA associate membership promises one thing: EXPOSURE. Your membership will open doors and help you achieve your business goals.

  • Gain direct contact with apartment owners and managers in your areas
  • Stay current on important industry developments in the multifamily industry
  • Boost sales of your products and services

Demonstrable benefits include:

  • Members Buy From Members campaign that encourages members on the site level as well is in the corporate office to contact associate members first when looking for a product or service.
  • Increased visibility through local networking and sponsorships of events in your area
  • Display your IAA pride through certificates, plaques, window cling, etc.
  • Access to member only information on the industry and association in our publications
  • Subscription to industry news and trends in INsites magazine and Multifamily Minute newsletter
  • And more! Contact IAA for full details

I am proud to be an activate member of IAA. The courteous & professional service IAA provides along with the educational seminars and networking with my peers, helps me succeed as a property manager.
Lisa Turner, Property Manager, Autumn Ridge Apartments
I have been in the apartment industry since 2008 and loved it the moment I started. The IAA is as strong as its members, so it is always great to recruit and meet new members. I am a firm believer in networking; getting to know, like, and trust others. On top of the networking opportunities, the IAA offers exceptional and important classes.
Alissa Morlan, Regional Manager, Chair, IAA: Lafayette, HI Management
As a team, we felt like we were a little slow in terms of how long it took us to join IAA, but looking back are so glad we did. It was one of the best decisions we made not just because it put us in front of our target audience on a monthly basis, but because we have been able give back and be active members of the industry. Sitting on committees, attending events / meetings, and diving in to serve and make an impact where we can has been so rewarding for all of us.
Matt Weirich, Co-Founder, CEO, Realync